Shipping Policy
Order Processing
Orders are processed within 1–3 business days after payment is received.
You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Times
United States, United Kingdom, Canada, Australia & New Zealand: Estimated delivery in 7–15 business days.
Other International Locations: Estimated delivery in 10–20 business days.
(Delivery times may vary due to customs, weather, or carrier delays.)
Shipping Costs
Shipping rates are calculated at checkout based on your location and order weight.
We occasionally offer free shipping promotions, which will be clearly displayed at checkout when available.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your package’s journey in real time.
Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Wrong Address / Lost Packages
Please double-check your shipping address at checkout. We are not responsible for packages lost due to incorrect addresses provided by the customer.
If your package is lost in transit, contact us at epathlogcycling@gmail.com and we will assist in filing a claim with the carrier.